River's Edge Marina

Reviews about River's Edge Marina

• Stanton Biggerstaff

  Dec, 20 2017
  ★ ☆ ☆ ☆ ☆
  Today I went to R & N Marina as I have always in the past to fill my boat up with gas. In the past I have done business with them; tuning or fixing my boats, buying gas, getting snacks while on the lake.
  While I am sitting there filling up my son came up to me slowly on his Yamaha and ask if he needed gas, I stated no I had already filled it up. At that point he went out in the middle of the lake about 50 ft. All of a sudden I hear an air horn sound off twice from the employee on the forklift. He yelled, “Get away from the boats…Go away.” After the yelling and all the customers looking at him I turned my pump off and was going to pay for my gas and as I walk up the ramp he yells at me…”hey, you know that boy?” I stated, “YES”. He said, “Tell him never to come back here again…He is going to tear up my boats…What is he thinking.” I continued to walk in and pay for my gas and when I was leaving another employee starts talking about us and staring us down. WOW..I own my own business and have for twenty years. If my employee talked to a customer like that they would need to punch out and leave. Customers are very important and the professionalism that he portrayed was insane. Not only what was done to my family but in front of so many other customers. They noticed because one customer said someone needs to pull him off that forklift and stomp him. I would never do that but the owners need to teach how valuable a customer is and teach them to treat people with respect. There is a way to talk to someone. Conduct yourself with integrity not an uneducated attitude.
  Will never go back…other marinas I can do business with. I guess they don’t need the business and could care less.
  

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