Ku-Ru Sushi & Grill

Reviews about Ku-Ru Sushi & Grill

• Danny Yang

  Nov, 17 2018
  ★ ★ ☆ ☆ ☆
  The food is good but does not make up for the bad service and very slow service!!!! The restaurant was not busy. The name of this place has the word sushi in it, but do not expect chopsticks or little bowls for dipping the sushi rolls in. Another customer automatically received those items, but my family did not. We expected chopsticks since we ordered 9 types of rolls. Our order was incorrect too. We ended up eating with our hands since we couldn't pick up the sushi rolls with forks and have all the stuffing falling out. When we address our disappointment with our service, the waiter did not address with the owner, so I had to go to the front of the restaurant and re-ask for the owner. The owner seemed to not care if his waiter gave us bad service. I was asked by the hostess to give them a second chance; however, this was their second chance. The first time wasn't that great too, but I wanted to give this small business another try instead of going to Wild Wok where I know the service would had been great. I have waited longer in other restaurants for great food, but where I draw the line is bad service. This restaurant really need to re-train their servers to treat every customer the same.

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